Knowledge

The student:

has knowledge of retail operations and the day-to-day responsibilities of a store manager
has knowledge of financial and accounting systems
has knowledge of purchasing and invoicing processes related to retail operations, campaigns, and events
has knowledge of fundamental marketing activities and publishing systems
has insight into relevant legislation and regulations related to accounting and marketing activities
has knowledge of target groups and consumer buying behaviour
has knowledge of practical accounting and budgeting work
can update their knowledge of accounting, marketing activities, and relevant legislation and regulations affecting their professional tasks
can contribute to organisational value creation, profitability, and the fulfilment of societal needs such as preparedness

Skills

The student can:

perform basic budgeting and accounting tasks
carry out purchasing procedures, including invoicing, and assess and implement pricing strategies
plan and carry out purchasing activities related to retail operations
plan and carry out the organisation's sales and marketing activities
use and maintain the organisation's publishing systems
identify, interpret, and apply relevant laws and regulations governing the organisation's financial and marketing activities
identify needs for marketing initiatives and recommend appropriate measures in accordance with applicable laws and regulations
reflect on their own performance and competence in budgeting and accounting and adjust their practice under supervision

General Competence

The student:

understands ethical issues related to professional relationships and the work environment
understands the importance of procedures and security in accounting and marketing activities
can identify needs, plan, and implement marketing initiatives in accordance with ethical standards and guidelines
can contribute to the development of good practice through the exchange of views with other store managers and shopping centre management regarding responsibilities and role distribution within marketing and finance

Subject description 2911

Retail Operations