Hanne Sørum

Scientific Publications

• Sørum, Hanne & Presthus, Wanda (2024). Insights from the Perspective of Examiners on the Justification of Grades in Higher Education in Norway. NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN 1892-0713. doi:
  10.5324/nikt.6215
• Presthus, Wanda & Sørum, Hanne (2024). Consumer Perspectives on the Increasing Use of Artificial Intelligence: It is Helpful, Scary or So Wrong? Procedia Computer Science. ISSN 1877-0509. 256 p 158-165. doi:
  10.1016/j.procs.2025.02.108
• Presthus, Wanda & Sørum, Hanne (2024). Five years with the GDPR: an empirical study emphasising information privacy and the consumer. International Journal of Information Systems and Project Management. ISSN 2182-7796. 12(3) p 5-25. doi:
  10.12821/ijispm120301
• Gonzalez, Rolando, Raaen, Kjetil & Sørum, Hanne (2023). Back to campus after the Covid-19 pandemic: A qualitative study from the students perspective. NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN 1892-0713. (4)
  FULLTEKST
• Sørum, Hanne & Raaen, Kjetil (2023). Experiences after Covid-19 and digital teaching: IT students ask for streaming and recordings, but say they learn best on campus! NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN 1892-0713. (4)
  FULLTEKST
• Gonzalez, Rolando, Sørum, Hanne & Raaen, Kjetil (2022). Emergency Digital Teaching during the COVID-19 Lockdown: Students’ Perspectives. Education Sciences. ISSN 2227-7102. 12(3) doi:
  10.3390/educsci12030152
• Sørum, Hanne, Eg, Ragnhild & Presthus, Wanda (2022). A Gender Perspective on GDPR and Information Privacy. Procedia Computer Science. ISSN 1877-0509. 196 p 175-182. doi:
  10.1016/j.procs.2021.12.003
• Sørum, Hanne (2022). Interaction Designers of the Future: Shedding Light on Students Entering the Industry. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. doi:
  10.1007/978-3-031-05311-5_10
• Sørum, Hanne & Johansen, Jannicke (2022). Eye Tracking and Visual Attention in a Retail Context: Can Point-of-Sale Stickers Guide Customers? Communications in Computer and Information Science (CCIS). ISSN 1865-0929. 1675 p 331-344. doi:
  10.1007/978-3-031-20319-0_25
• Presthus, Wanda & Sørum, Hanne (2021). A Three-Year Study of the GDPR and the Consumer. IADIS Press. ISBN 9789898704276.
• Presthus, Wanda & Sørum, Hanne (2021). A THREE-YEAR STUDY OF THE GDPR AND THE CONSUMER. I Kommers, Piet & Isaías, Pedro (red.) Proceedings of the IADIS International Conference e-Society - 2021. IADIS International Journal on Computer Science and Information System. ISBN 9789898704269. p 153-160.
  FULLTEKST
• Goethe, Ole, Sørum, Hanne & Johansen, Jannicke (2021). The Effect or Non-effect of Virtual Versus Non-virtual Backgrounds in Digital Learning. I Ahram, Tareq & Taiar, Redha (red.) Human Interaction, Emerging Technologies and Future Systems V. Springer. ISBN 9783030855406. p 274-281. doi:
  10.1007/978-3-030-85540-6_35
• Sørum, Hanne, Raaen, Kjetil & Gonzalez, Rolando (2021). Can Zoom Replace the Classroom? Perceptions on Digital Learning in Higher Education within IT. European Conference on e-Learning. ISSN 2048-8637. p 427-434. doi:
  10.34190/EEL.21.024
• Sørum, Hanne & Presthus, Wanda (2020). Dude, where's my data? The GDPR in practice, from a consumer's point of view. Information Technology and People. ISSN 0959-3845. doi:
  10.1108/ITP-08-2019-0433
• Raaen, Kjetil, Sørum, Hanne & Gonzalez, Rolando (2020). IT bachelor capstone project during lockdown: Student experiences. NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN 1892-0713. (4)
• Begnum, Miriam Eileen Nes, Pettersen, Lene & Sørum, Hanne (2019). INTO THE WILD: EDUCATING INTERACTION DESIGNERS. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748. 27(1)
  FULLTEKST
• Raaen, Kjetil & Sørum, Hanne (2019). Survey of interactions in popular VR experiences. NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN 1892-0713.
  FULLTEKST
• Begnum, Miriam Eileen Nes, Pettersen, Lene & Sørum, Hanne (2019). Identifying Five Archetypes of Interaction Design Professionals and Their Universal Design Expertise. Interacting with computers. ISSN 0953-5438. 31(4) p 372-392. doi:
  10.1093/iwc/iwz023
• Sørum, Hanne (2019). Two Decades of Online Information and Digital Services: Quality Improvements to Municipality Websites and User Preferences. I Bertino, Elisa, Gao, Wen, Steffen, Bernhard, Woeginger, Gerhard & Moti, Yung (red.) Electronic Government and the Information Systems Perspective. 8th International Conference, EGOVIS 2019, Linz, Austria, August 26–29, 2019. Springer. ISBN 9783030275228. p 133-146. doi:
  10.1007/978-3-030-27523-5_10
• Presthus, Wanda & Sørum, Hanne (2019). Consumer perspectives on information privacy following the implementation of the GDPR. International Journal of Information Systems and Project Management. ISSN 2182-7796. 7(3) p 19-34. doi:
  10.12821/ijispm070302
• Presthus, Wanda, Sørum, Hanne & Andersen, Linda Renate (2018). GDPR Compliance in Norwegian Companies. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748. 26(1)
  FULLTEKST
• Presthus, Wanda & Sørum, Hanne (2018). Are Consumers Concerned About Privacy? An Online Survey Emphasizing the General Data Protection Regulation. Procedia Computer Science. ISSN 1877-0509. p 603-611. doi:
  10.1016/j.procs.2018.10.081
• Sørum, Hanne (2018). Young People’s Views of Municipality Websites: Use, Attitudes, and Perception of Quality. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. 11032 LNCS p 86-100. doi:
  10.1007/978-3-319-98349-3_7
• Sørum, Hanne (2017). Visual Attention and Recall in Website Advertisements: An Eye Tracking Study. I Ahram, Tareq & Falcão, Christianne (red.) Advances in Usability and User Experience. Springer. ISBN 9783319604923. p 205-216. doi:
  10.1007/978-3-319-60492-3_20
• Sørum, Hanne (2017). Design of Digital Products in the Future: A Study of Interaction Design Students and Their Perceptions on Design Issues. I Marcus, Aaron & Wang, Wentao (red.) Design, User Experience, and Usability: Theory, Methodology, and Management. Springer. ISBN 9783319586335. p 740-754. doi:
  10.1007/978-3-319-58634-2_53
• Sørum, Hanne & Pettersen, Lene (2016). IN NEED OF AN INTERACTION DESIGNER? WHAT THE INDUSTRY WANTS AND WHAT IT ACTUALLY GETS! NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748. 24(1)
  FULLTEKST
• Sørum, Hanne (2016). Design of public sector websites: Findings from an eye tracking study emphasizing visual attention and usability metrics. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. 9831 p 169-181. doi:
  10.1007/978-3-319-44159-7_12
• Sørum, Hanne & Fagerstrøm, Asle (2015). How to Evaluate Investments in Website Quality Within eGovernment? Exploring the Webmaster’s Perception of Benefits. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. doi:
  10.1007/978-3-319-21006-3_11
• Sørum, Hanne (2015). The Role of Quality in Websites: A Discussion Focusing on Public Versus Private Sector Organizations. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. doi:
  10.1007/978-3-319-21006-3_10
• Sørum, Hanne (2015). DO WE REALLY EMPHASIZE THE USERS THAT MUCH? EXPLORATIVE INTERVIEWS WITH INTERACTION DESIGNERS. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748.
• Fagerstrøm, Asle, Sørum, Hanne & Vatrapu, Ravi Kiran (2014). Nonprofit organizations use of social media: The case of drug helplines. I Isaías, Pedro & White, Bebo (red.) 13th international conference WWW/Internet 2014. IADIS Press. ISBN 9789898533241. p 371-375.
• Sørum, Hanne (2014). E-mail Responsiveness in the Public Sector. I Kö, Andrea & Francesconi, Enrico (red.) Electronic Government and the Information Systems Perspective. Springer. ISBN 9783319101774. p 63-72.
• Sørum, Hanne (2014). E-mail Inquiries to the Public Sector: Response, Impacts and Importance. I Cunningham, Paul & Cunningham, Miriam (red.) eChallenges e-2014 Conference Proceedings. International Information Management Corporation Limited. ISBN 9781905824465.
• Sørum, Hanne (2014). Dressed for Web Success? An Empirical Study of Website Quality in the Public Sector. Copenhagen Business School Press. ISBN 9788793155268.
• Sørum, Hanne, Andersen, Kim Normann & Clemmensen, Torkil (2013). Website quality in government: exploring the webmaster's perception and explanation of website quality. Transforming Government: People, Process and Policy. ISSN 1750-6166. 7(3) p 322-341. doi:
  10.1108/tg-10-2012-0012
• Sørum, Hanne (2012). Dressed for Success? Perception of Website Quality Among Webmasters in Government Bodies. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748.
• Sørum, Hanne, Andersen, Kim Normann & Vatrapu, Ravi (2012). Public websites and human–computer interaction: an empirical study of measurement of website quality and user satisfaction. Behaviour and Information Technology. ISSN 0144-929X. 31(7) p 697-706. doi:
  10.1080/0144929X.2011.577191
• Sørum, Hanne, Medaglia, Rony, Andersen, Kim Normann, Scott, Murray & DeLone, William (2012). Perceptions of information system success in the public sector: Webmasters at the steering wheel? Transforming Government: People, Process and Policy. ISSN 1750-6166. 6(3) p 239-257. doi:
  10.1108/17506161211251254
• Sørum, Hanne (2011). An Empirical Investigation of User Involvement, Website Quality and Perceived User Satisfaction in eGovernment Environments. I Andersen, Kim Normann (red.) Electronic Government and the Information Systems Perspective, EGOVIS 2011. Springer Science+Business Media B.V. ISBN 9783642229602. doi:
  10.1007/978-3-642-22961-9_10
• Sørum, Hanne & Clemmensen, Torkil (2010). How do webmasters explain website quality? I Sansonetti, angela (red.) MCIS 2010 PROCEEDINGS. Association for Information Systems (AIS). ISBN 9789655554748.
• Sørum, Hanne, Medaglia, Rony & Andersen, Kim Normann (2010). Measurement of eGovernment Success: European Web Awards. I Cunningham, P. & Cunningham, M. (red.) eChallenges e-2010 Conference Proceedings. International Information Management Corporation Limited. ISBN 9781905824205.
• Andersen, Kim Normann, Sørum, Hanne & Medaglia, Rony (2009). E-Government Awards: Five Propositions on Advancing their Value. I Gøtze, John & Pedersen, Christian Bering (red.) State of the eUnion: Government 2.0 and Onwards. AuthorHouse. ISBN 9781449047290.
• Sørum, Hanne, Medaglia, Rony & Andersen, Kim Normann (2009). Assessment of Website Quality: Scandinavian Web Awards Right on Track? I Wimmer, Maria A., Scholl, Hans J., Janssen, Marijn & Traunmüller, Roland (red.) Electronic Government: 8th International Conference, EGOV 2009. Springer. ISBN 9783642035159.
• Sørum, Hanne, Andersen, Kim Normann, Medaglia, Rony, Berntzen, Lasse & Berntzen, Lasse (2009). Going Backstage: Public Web Awards Assessment Ceremonies. Going Backstage: Public Web Awards Assessment Ceremonies. International Information Management Corporation Limited. ISBN 9781905824137.
• Bygstad, Bendik & Sørum, Hanne (2007). An Instrument for Web Site Evaluation. I Proceedings, 2007 NOKOBIT (red.) Proceedings NOKOBIT 2007. Tapir Akademisk Forlag.

Dissemination

• Presthus, Wanda & Sørum, Hanne (2020). Pass på deg selv! Lar du bedriftene fråtse fritt med dataene dine?
• Presthus, Wanda & Sørum, Hanne (2020). Lar du bedriftene fråtse fritt med dataene dine? Kunnskapsmagasinet Kristiania. ISSN 2703-707X.
• Sørum, Hanne (2011). An Empirical Investigation of Users and Intermediaries Perception on IS Success: Website Quality, User Satisfaction and Net Benefits.
• Sørum, Hanne, Hedman, Jonas & Andersen, Kim Normann (2010). Online surveys with public sector employees: Generalization, incentives, and ethical/legal issues.

• LinkedIn