Knowledge

The student...

has knowledge about the Service businesses as commercial sectors
has knowledge about the Service, Hospitality and Tourism sectors as social sciences, here under insight into history, growth, organization, trademarks and role in society
knows about scientific research within the subject area, here under theories and models that plays a role in developing products and services in the Service businesses
is able to place Experience economy in a holistic, businesslike and sustainable perspective
has knowledge about how to maintain and update his or hers knowledge about Service, Hospitality and Tourism related themes over time

Skills

The student...

can find and refer to relevant information and other scientific sources that will contribute to enlightening case studies from contemporary Service businesses
can reflect about her or his role as a service employee, and use these reflections to develop the understanding of hers or his own role as an employee

General competence

The student...

can participate in open discussions about possibilities and obstacles in the continuing development of business and content in the Service, Hospitality and Tourism sectors
has the ability to communicate core themes related to Service, Hospitality and Tourism, both orally and written
knows about and is able to plan og maintain different work assignments and duties within the Service, Hospitality and Tourism sector, aligned with the ethical demands and rules in the businesses

Subject description SHR1100

Introduction to Service, Hospitality and Tourism